Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)
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Department of Printing and Stationery
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Sr. No.
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Name of the Service
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Designated Officer
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Time Schedule
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Appellate Officer
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1
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Publication of private notices in the official Gazette
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Dy. Director (Tec)
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Fifteen days
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Director.
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2
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Publication of private tender/notice in Vacancy and Tender Bulletin
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Dy. Director (Tec)
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Seven days
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Director.
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3
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Sale of ancient photographs
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Dy. Director
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Seven days
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Director.
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4
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Providing the certified copy of the Gazette up to 20 pages
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In charge of sale counter
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Immediately
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Director.
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5
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Updating the amendment in the Acts on the Printing Press Website
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In charge of the publication division
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Thirty days from the date of publication in the Gazette
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Director.
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6
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Available of new publication
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Dy. Director (Tec)
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Thirty days from the date of publication in the Gazette
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Director.
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7
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Updating the amendment in the online publication
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Incharge of publication division
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Fifteen days from the date of publication in the Gazette
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Director.
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8
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Submission of overtime bills of the employees to the Director of Accounts from the date of receiving in Accounts section
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Accounts Officer
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Fifteen days from the date of receipt
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Director.
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Penalty and Compensation in case of Delay, Denial or Deficiency in Service
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Default
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Amount
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Person
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Failure in providing public Service
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Rs.50/- each day or Rs.2500/- whichever is less
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Designated Officer
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Delay in providing public Service
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Rs.50/- each day or Rs.2500/- whichever is less
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Designated Officer
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Deficiency in public service provided
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Rs.500/-
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Designated Officer
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Non-Compliance of Order
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Not less than Rs.1000/- maximum Rs.5000/-
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Designated Officer
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Failed to decide Appeal with in time limit
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Not less than Rs.1000/- maximum Rs.5000/-
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Appellate Authority
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Compensation maximum- 60% of Penalty imposed under Section 14
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