Sr. No.

Name of Acts

Name of rules

1

The Goa Coaching Classes (Regulation) Act, 2001 (Act 27 of 2001)

The Goa Coaching Classes (Regulation) Rules, 2004

2

The Goa Compulsory Elementary Education Act 1995  (Act 4 of 1996)

Section 9   empower to the Government to make Rules. However rules not found.

3

The Goa, Daman and Diu Secondary and Higher Secondary Education Board Act, 1975 ( Act 13 of 1975) (Amended up to 2021)

The Goa, Daman and Diu Secondary and Higher Secondary Education Rules, 1975 (Amended up to 2016)

4

The Goa Prohibition of Ragging Act, 2008 (Act 9 of 2009) (Amended up to 2010)

No provision of Rules

5

The Goa Prevention of Malpractices at University Board and other Specified Examinations Act,1991 (Act 8 of 1991)

No provision of Rules

6

The Goa Education Development Corporation Act, 2003  (22 of 2003) (Amended up to 2004)

 No provision of Rules

7

The Goa Daman and Diu  School Education  Act, 1984 (Act 15 of 1985) (Amended up to 2021)

The Goa, Daman and Diu School Education Rules, 1986  (Amended up to 2016)

8

The Goa University  Act 1984 (Act 7 of 1984) (Amended up to 2016)

Section 25-B (2003) empowers to the Government to make Rules. 

9

The Goa State Higher Education Council Act, 2018 (Goa Act 14 of 2018)

 Section 22  empowers to the Government to make Rules. However rules are not yet made

Sr. No.

Name of the Central Act in which Rules/ Notifications  are framed/ issued

Name of the Rules

1 

Right of Children to Free and Compulsory Education Act 2009 (Central Act 35 of 2009)

The Goa Right of Children to Free and Compulsory Education Rules, 2012 (Amended up to 2017)

Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)

Department of Education, Art & Culture

Directorate of Art & Culture

Sr. No.

Name of the Service

Designated Officer

Time Schedule

Appellate Officer

1

Convey the decision of approval/rejection

Assistant Cultural Officer

Sixty days from the last day of application

Director of Art and Culture.

If approved – (a) Issue sanction Order

Assistant Cultural Officer

Five days

Director of Art and Culture.

(b) Release of fund to the Bank

Assistant Cultural Officer

Fifteen days from the date of sanction

Director of Art and Culture.

College of Architecture

1

Issue of Provisional Passing Certificate

Submission of the list of the students who have any dues to the Academic Section

Incharge of a Respective Section

Two days prior to declaration of results

Issue of Provisional Passing Certificate of the students who do not have any dues of the college

Head Clerk

On the day of the receipt of the Provisional Certificate from the University

2

Refund of Caution Money

Submission of the list of the students who have any dues to the Accounts Section

Incharge of a Respective Section

Two days prior to declaration of results

Refund of Caution Money by E.C.S. in the student account

Assistant Accounts Officer

Thirty days from the declaration of results

3

Duplicate certificates/Mark sheets

Within 5 years

In charge of Examination

Ten days

Beyond 5 years

In charge of Examination

Thirty days

4

Verification of marks

In charge of Examination

Ten days

Principal.

5

Revaluation and declaration of results

In charge of Examination

Forty Five days

Principal.

Education (School Education -Directorate of Education).

1

School Leaving Certificate.

Head Master.

Seven days.

Dy. Director of Education.

2

Registration of coaching classes.

Dy. Director of Education.

Forty five days.

Director of Education.

3

Renewal of registration of coaching classes.

Dy. Director of Education.

Fifteen days.

Director of Education.

4

Permission to open a school.

Director of Education.

Forty five days.

Secretary (Education).

5

Recognition of a school.

Director of Education.

Forty five days.

Secretary (Education).

Education (Goa Board of Secondary and Higher Secondary Education).

1

Re-evaluation of answer scripts.

Assistant Secretary.

Twenty two working days

Secretary, Goa Board of Secondary and Higher Secondary Education.

2

Verification of answer scripts.

Assistant Secretary.

 Thirty working days

Secretary, Goa Board of Secondary and Higher Secondary Education.

3

Issue of a photo copy of the answer scripts.

Assistant Secretary.

Thirty five working days.

Secretary, Goa Board of Secondary and Higher Secondary Education.

4

Issue of a duplicate Marks List.

Assistant Secretary.

Seven working days.

Secretary, Goa Board of Secondary and Higher Secondary Education.

5

Issue of a duplicate Marks List (Tatkal).

Assistant Secretary.

Same day.

*Tatka facility is not available from March to June

Secretary, Goa Board of Secondary and Higher Secondary Education.

6

Issue of the Passing Certificate.

Assistant Secretary.

Seven working days.

Secretary, Goa Board of Secondary and Higher Secondary Education.

7

Issue of Migration Certificate.

Assistant Secretary.

Six to eight working days.

Secretary, Goa Board of Secondary and Higher Secondary Education.

8

Issue of Migration Certificate (Tatkal).

Assistant Secretary.

Same day.

Tatkal  facility is extended depending upon the availability of the Secretary of the Board

Secretary, Goa Board of Secondary and Higher Secondary Education.

9

Verification of Mark Sheets.

Assistant Secretary.

Eight-Ten days.

Secretary, Goa Board of Secondary and Higher Secondary Education.

10

 Transcripts.

Assistant Secretary.

Seven-eight working days

Secretary, Goa Board of Secondary and Higher Secondary Education

11

Rectification.

Assistant Secretary.

Seven-eight working days

Secretary, Goa Board of Secondary and Higher Secondary Education.

12

Recognition of subject.

Joint Secretary.

By 30^th September.

Secretary, Goa Board of Secondary and Higher Secondary Education.

13

Renewal of Recognition.

Joint Secretary.

By 30^th September.

Secretary, Goa Board of Secondary and Higher Secondary Education.

14

Additional subject recognition.

Joint Secretary.

By 30^th September.

Secretary, Goa Board of Secondary and Higher Secondary Education.

15

Change of school name and management.

Joint Secretary.

By 30^th Sept.

Secretary, Goa Board of Secondary and Higher Secondary Education.

Education (Higher Education)

1

Authentication.

Under

Secretary (Higher Education).

Fifteen working days.

Director of Technical Education (DTE)/Ex- Officio Joint Secretary.

Education (Technical Education)

1

Authentication.

Asst. Secretary (Curriculum Development  Cell) 

Fifteen working days.

Chairman of the Board of Technical Education   & Director of Technical Education.

2

Issue of Mark sheets.

Systems Analylist.

Forty five   working days from the date of declaration of results.

Chairman of the Board of Technical Education   & Director of Technical Education.

3

Issue of Diploma.

Secretary,

Board of Technical Education.  

Within three months after the completion of a six months period from the date of declaration of result.

Chairman of the Board of Technical Education   & Director of Technical Education.

4

Issue of Migration and Provisional Passing Certificate. 

Secretary

Board of

Technical Education.

 Fifteen working days.

Chairman of the Board of Technical Education   & Director of Technical Education.

5

Issue of duplicate documents.

Secretary

Board of Technical Education.

Fifteen working days after receipt of application fees.

Chairman of the Board of Technical Education   & Director of Technical Education.

6

Verification of documents such as Diploma Certificates, Mark sheets.

Asst. Secretary (C.D.C)

Fifteen working days.

Chairman of the Board of Technical Education   & Director of Technical Education.

7

Verification of Marks.

Asst. Secretary (Post Exam).

Fifteen working days, from the last date for receipt of such applications.

Chairman of the Board of Technical Education   & Director of Technical Education.

8

Issue of Photocopies/verification in presence of answer books.

Asst. Secretary (Post Exam)

Fifteen working days, from the last date for receipt of such applications.

Chairman of the Board of Technical Education   & Director of Technical Education.

9

Revaluation of answer books.

Asst. Secretary. (Post Exam)

Twenty five working days, from the last date for receipt of such applications.

Chairman of the Board of Technical Education   & Director of Technical Education.

10

Declaration of Board results on the website.

Systems Analyst.

Within one day of declaration of results.

Chairman of the Board of Technical Education   & Director of Technical Education.

11

Issue of Eligibility Certificate.

Asst. Secretary. (Pre- Exam)

Five days from receipt of Equivalency certificate from the Goa Board of Secondary and Higher Secondary Education.

Chairman of the Board of Technical Education   & Director of Technical Education.

Penalty and Compensation in case of Delay, Denial or Deficiency in Service

Default 

Amount 

Person

Failure  in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Delay in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Deficiency in public service provided

Rs.500/-

Designated Officer

Non-Compliance of Order

Not less than Rs.1000/- maximum Rs.5000/-

Designated Officer

Failed to decide Appeal with in time limit

Not less than Rs.1000/- maximum Rs.5000/-

Appellate Authority

Compensation  maximum-  60% of Penalty imposed   under Section 14