Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)

Department of Agriculture

Sr. No.

Name of the Service

Designated Officer

Time Schedule

Appellate Officer

1

Settlement of the claim of farmers of locally produced vegetables

Managing Director

Thirty days

Director of Agriculture.

Goa State Agricultural Marketing Board

2

Application for the different types of Licenses

Dy. Secretary, Goa State Agricultural Marketing Board

Thirty days

Jt. Secretary, Goa State Agricultural Marketing Board.

3

Renewal of License subject to submission of annual return regularly

Dy. Secretary, Goa State Agricultural Marketing Board

Fifteen days

Jt. Secretary, Goa State Agricultural Marketing Board.

4

Application for the different types of Licenses

Dy. Secretary, Goa State Agricultural Marketing Board

Thirty days

Jt. Secretary, Goa State Agricultural Marketing Board.

Directorate of Agriculture

5

Issue of Krishi card.

Zonal Agriculture Officer.

Thirty days.

Director of Agriculture.

6

Support price/assured price of the following crops:

Coconut

Cashew

Pulses

Paddy

Areca nut

Processing & disposal of the application.

Zonal Agriculture Officer.

Thirty days.   

Director of Agriculture.

Sanctioned application and submission of the bill to the Director of Accounts.

Dy. Director of Agriculture.

Fifteen days.

Director of Agriculture.

7

Assistance for fencing.

Processing and disposal of the application.

Zonal Agriculture Officer.

One hundred and fifty days.   

Director of Agriculture.

Sanctioned application and submission of the bill to the Director of Accounts.

Dy. Director of Agriculture.

Fifteen days.

Director of Agriculture.

Release of payment.

Dy .Director  of Accounts

(Directorate of Accounts).

Fifteen days from the receipt of the bill.

Director of Accounts.

8

Incentive for

mechanization up to three lakhs.

Processing and Disposing the application.

Zonal Agriculture Office.

Thirty days. 

Director of Agriculture.

Sanctioned application and submission of the bill to the Director of Accounts.

Dy. Director of Agriculture.

Fifteen days.

Director  of Agriculture

Release of payment.

Dy .Director  of Accounts

(Directorate of Accounts).

Fifteen days from receipt of the bill.

Director of Accounts.

Penalty and Compensation in case of Delay, Denial or Deficiency in Service

Default 

Amount 

Person

Failure  in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Delay in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Deficiency in public service provided

Rs.500/-

Designated Officer

Non-Compliance of Order

Not less than Rs.1000/- maximum Rs.5000/-

Designated Officer

Failed to decide Appeal with in time limit

Not less than Rs.1000/- maximum Rs.5000/-

Appellate Authority

Compensation  maximum-  60% of Penalty imposed   under Section 14